Shipping policy
Shipping Duration and Services
1. Domestic Shipping (Canada):
- Standard delivery time is approximately 3-5 business days.
2. International Shipping:
- Estimated delivery time for international orders is 6-9 business days.
Unique Flooring GTA employs a variety of shipping services to meet diverse needs, including:
- International Parcel Air
- International Parcel Surface
- Small Packet International Air
- Small Packet International Surface
- Tracked Packet International
- Xpresspost International
Free Shipping
Orders exceeding $100 are eligible for free shipping, applicable to both domestic and international destinations.
Order Processing Time
Please note that the order processing time is 1-2 business days. This is in addition to the shipping time.
Tracking and Delivery
For services that offer tracking (Tracked Packet International and Xpresspost International), a tracking number will be provided upon dispatch of your order.
Customs, Duties, and Taxes
Unique Flooring GTA is not responsible for any customs, duties, and taxes applied to your order. All such fees, incurred during or after shipping, are the customer's responsibility.
Damaged/Lost Orders
In the event of receiving a damaged product or if your package is lost in transit, please contact us immediately for assistance.
Customer Service
For any inquiries or concerns about our shipping policy or your order, please contact our customer support.